Onboarding radio buttons are not selectable
in progress
E
Entire Porcupine
Hi! I can’t complete the Novelcrafter onboarding questionnaire because none of the radio buttons are selectable.
I tried clicking different answer options, but nothing gets marked. Because of this, I can’t continue past the onboarding screen.
I tested it on:
- Windows PC, Chrome browser
- Android phone, mobile browser
I also tried refreshing the page, logging out and back in, and using a clean/different browser, but the issue is still the same.
Page:
Novelcrafter onboarding questionnaire page.
Time:
Around 00:40 Ukraine time, May 27.
spaceemotion
marked this post as
in progress
Hi there and thanks for filing a report! Sorry for the troubles - our account provider has an outage as of around 20-30 mins ago (23:30 CEST): https://status.clerk.com/incidents/01KSK2FQC4GX0KM3YXGRWJ6848#01KSK2FQC4VEEY7Y4Y0GDACMK7 They're already working on a fix and we're also seeing recovery on our end. If you reload the page, and fill out the questions again, does the onboarding continue for you then?